**1. Introduction**

Welcome to ILP Kraków 2024 Store, operated by Polskie Towarzystwo Geologiczne, located at Gronostajowa 3a, Kraków, Poland. These regulations outline the terms and conditions for the use of our online store at ilp-krakow2024.pl. By accessing this website, we assume you accept these regulations in full. Do not continue to use ILP Kraków 2024 Store if you do not accept all of the terms and conditions stated on this page.

Owner of the website and store: 

Polskie Towarzystwo Geologiczne
ul. Gronostajowa 3A, 30-387 Kraków

tel.: 012-664-44-10, 799-070-170

e-mail: ptg@uj.edu.pl

NIP: 677-11-03-793, REGON: 00-70-22-157

**2. Products**
Our store sells tickets and fees for International Lithosphere Program Conference – Kraków 2024. 

**3. Ordering**
To place an order with us, you must be at least 18 years old and possess a valid credit or debit card issued by a bank acceptable to us. By placing an order, you are offering to purchase a product on and subject to these regulations. All orders are subject to availability and confirmation of the order price.

**4. Pricing and Payment**
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice at any time. We are not liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the products.

**5. Delivery**
Upon receipt of your order, you will receive an email confirmation of your purchase. Delivery of the product will be made to the email address provided by you at the time of ordering. 

**6. Returns and Refunds**
Refunds:
We offer a 30-day money-back guarantee on our products. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the purchase date. Refunds will be issued to the original payment method used at the time of purchase.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Returns:

The customer has the right to file a warranty complaint.

The customer submits a complaint in writing or by e-mail 

The complaint should include the Customer’s identification data, a description of what the complaint concerns and the demands related to it. In the event of incomplete information, the Seller will request the Customer to complete it within 14 days of receiving the request, with an instruction that failure to correct the deficiencies within the specified period will result in the complaint being left unrecognized.

The deadline for considering a complaint by the Seller is 14 days from the date of a properly submitted complaint to the Seller.

No response from the Seller in the above-mentioned deadline for a correctly submitted complaint means that the complaint is accepted by the Seller.

 

**7. Privacy Policy**
Your privacy is important to us. Please review our Privacy Policy, which governs the manner in which we collect, use, maintain, and disclose information collected from users of our website.

**8. Governing Law**

These regulations are governed by and construed in accordance with the laws of Poland and you irrevocably submit to the exclusive jurisdiction of the courts in that country.

**9. Contact Information**
If you have any questions about these regulations, please contact us at contact@ilp-krakow2024.pl

By using ILP Kraków 2024 Store, you signify your acceptance of these regulations. If you do not agree to these regulations, please do not use our website. We reserve the right, at our discretion, to change, modify, add, or remove portions of these regulations at any time. Please check these regulations periodically for changes. Your continued use of the website following the posting of changes to these regulations will be deemed your acceptance of those changes.